Tag Archives: ipad

Getting Rotation to Work in Procreate

Here’s an email I sent to the developers on the subject:

Hi Matt

I can’t really complain as your app is amazing, it’s something of miracle that you and your team managed to pack so much functionality and quality into one app.  As an iOS developer and amateur artist I salute you, great job!
However I cannot overlook the fact that it’s taken me 2 hours to figure out how to rotate the canvas and rotate selections.  From a UX perspective here are the steps I went through to find the solution:
  • NO (45 mins): went through every setting in the app multiple times, including sliding layers to reveal all possible options
  • NO (45 mins): found and downloaded your excellent iBook manual and reviewed all relevant chapters
  • NO (20 mins): experimented with changing the settings under Settings.app > General > Multi-tasking
  • NO (10 mins): googled and went through several forum posts with 4-5 years worth of posting, mostly irrelevant answers due to wrong version of app/iOS
  • YES (1 min): found a reference that suggested “rotate” was disabled by default in Settings.app > Procreate
As an iOS dev I am constantly downloading and trying out new apps, I always have around 250 installed on my iPad and check new releases often.  As an amateur artist I have the top 30 drawing/sketching apps installed on my device and have tried to become proficient with all of them.  I literally have not had to adjust anything in Settings.app > $appname for at least the last 3 years, hence this route to find a solution was not near the top of my list.
I’m sure you have good reasons for disabling rotation by default, although I don’t know what they are.  Can I suggest you update the iBook manual (the first place I looked was 10. Transform) with the requirement to change the app’s default settings to get rotation to work.
Many thanks and keep up the great work!

Fixing Mobile Me Sync

I’ve had a lot of problems with Mobile Me syncing my data over the last few months and finally took some time to sit down and fix it. When you spontaneously lose contacts and appointments it can get quite annoying.

If you’re unsure if you have sync problems here are a few telltale signs:

  • you’re seeing the same appointments multiple times in the calendar
  • multiple contacts
  • when you select Groups in the Contacts app, you see multiple sources for the same groups
  • when you select Calendars in iCal or the Calendar app, you also see multiple sources

The first thing you need to know which is not at all obvious is that if you are a Mobile Me subscriber, ie you pay your $60/year, you should NOT enable ‘sync calendar’ and ‘sync contacts’ in iTunes. The two processes are redundant. And if you have a Mac desktop, laptop, iPhone and/or iPad, the results can be disastrous, trust me 🙂 In addition, you may sync single devices to multiple computers, I find it’s necessary, this creates even worse results. I have the case where my laptop is the master when it comes to photos, because that’s something you want to always have to hand, but my Mini is the master for music, because you can always sync to a device before you go out on the road.

So after you connect your devices (eg, iPhone and iPad) to the multiple computers you sync to and deselect the ‘sync contacts’ and ‘sync calendars’ options, then hit sync, you will be offered the option to remove the synced data – accept.

At this point your data will not be fixed yet.  In my case the syncing problems caused problematic data sets on my iPhone and iPad.  The trick here is a surprising one.  In the Settings, app, select

> Mail, Contacts, Calendars >Your Mobile Me account

and turn your contacts off.  This will remove the incorrectly synced data on your device, and allow you to set it up again properly.

In my case I was sure that the master copy of my data, ie contacts from Address Book and appointments from iCal, were correct on my laptop, my main machine.  Just to be safe I took a backup before proceeding.

Back on the iPhone, you can now set the contacts switch back to on, and your data will be synced properly.

Bookmarks for August 29th through September 10th

Recommended reading

Bookmarks for August 25th through August 26th

Recommended reading

Bookmarks for August 23rd through August 24th

Recommended reading

Bookmarks for August 2nd through August 17th

Recommended reading